Return and Refund Policy

Availability

All items in the store are in-stock, unless otherwise noted.

Processing Time

All orders are processed as quickly as possible, and shipped within 5 days of receipt, usually sooner.

Pre-Orders

Any order that includes a new release pre-order will not be shipped until all items are in stock. If you wish to receive the other items immediately, please order them separately.

Shipping Methods

All US orders are sent First Class (1-2 items) or Priority Mail. For international orders, we recommend using our Euro distributor https://deejaydead.de/en/projekt

Order Status

To inquire if your order has shipped, please contact [email protected]

Returns

Returns accepted only for defective items. Concert tickets are non-refundable. If there is a problem with your order, please contact us [email protected]